What do we do with your information
If you place an order through MEJI MODA, we will ask you for your name, email address, shipping address, telephone number, and part of your credit card information. We use this information to process and fulfill your order and to notify you of your order status. Telephone numbers and email addresses are used to contact you regarding your order. Alternatively, you may request to receive our email newsletter updates.
We collect information from you when you visit our Site, including your IP address or unique device identifier, cookies, and data from the pages you visit. It is stored in log files and used to provide you more pertinent content when you visit our Site. When available, your IP address is used to provide a localized experience, including prices in your currency, and to adhere to regional preferences and requirements.
How do you get my consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
If you change your mind after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us email@example.com.
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
We recommend that you read their privacy policies to understand how these providers will handle your personal information for these providers.
Remember that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, suppose you are located in Canada, and your transaction is processed by a payment gateway located in the United States. In that case, your personal information in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no transmission method over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Additional information on privacy
Return & Exchanges
If something is not quite right, returns are accepted within 14 days of receiving your order
If you would like to return an item , please send us a request for a return authorization on mejimoda@
Returns are on your OWN cost, once we received your return back, we will process the refund the same day.
The merchandise must be in its original condition with the original packaging. Items that have been worn, used, altered, or damaged are not eligible for return. Shipping and handling charges are non-refundable. We do not provide shipping labels for international returns or exchanges. The customer is responsible for return shipping costs.
If you are interested in a different size or colour, please contact us at firstname.lastname@example.org to check product availability. If the item is available, we will hold it for you, and as soon as we receive your return, we will ship it to the specified address.
Shipping & Payment
We deliver all over the world and try to do it as fast as it is possible.
We ship with DHL Express or Fedex.
The delivery time usually takes from 3-7 working days depending on the delivery address. Please note, delays are possible due to unexpected obstacles.
DRY CLEAN ONLY
Every product we release is thoughtfully designed with the highest quality materials and lays the foundation for effortless, year-round styling, season after season.
Dry clean or hand wash silk garments. Do not machine wash. If hand washing is necessary, the ideal water temperature should not exceed 30 degrees.
Keep the iron’s temperature under 150 degrees Fahrenheit to avoid burning or damaging the fabric.